# ELD - [Welcome to Matrack's ELD Support Portal](https://help.matrack.io/eld/readme.md) - [Product Support and Help Guides](https://help.matrack.io/eld/readme/product-support-and-help-guides.md) - [Categories](https://help.matrack.io/eld/readme/categories.md) - [General Service Guides](https://help.matrack.io/eld/readme/categories/general-service-guides.md): This comprehensive guide provides step-by-step instructions, essential information, and support resources to help you navigate purchasing, installation, subscriptions, integrations, billing, etc. - [How to activate the account and get the credentials](https://help.matrack.io/eld/readme/categories/general-service-guides/how-to-activate-the-account-and-get-the-credentials.md) - [How to purchase the device](https://help.matrack.io/eld/readme/categories/general-service-guides/how-to-purchase-the-device.md) - [How to Order ELD Cables](https://help.matrack.io/eld/readme/categories/general-service-guides/how-to-order-eld-cables.md) - [Shipping options](https://help.matrack.io/eld/readme/categories/general-service-guides/shipping-options.md): Shipping Options for New ELD Devices - [How to Reactivate Your Matrack ELD Account](https://help.matrack.io/eld/readme/categories/general-service-guides/how-to-reactivate-your-matrack-eld-account.md) - [Subscription plans for ELD](https://help.matrack.io/eld/readme/categories/general-service-guides/subscription-plans-for-eld.md) - [How to integrate your ELD account with Highway and get the API token Key](https://help.matrack.io/eld/readme/categories/general-service-guides/how-to-integrate-your-eld-account-with-highway-and-get-the-api-token-key.md): #Generating API Token Key for Highway API Service - [ELD installation guide](https://help.matrack.io/eld/readme/categories/general-service-guides/eld-installation-guide.md) - [ELD Cancellation Process](https://help.matrack.io/eld/readme/categories/general-service-guides/eld-cancellation-process.md) - [How to contact support](https://help.matrack.io/eld/readme/categories/general-service-guides/how-to-contact-support.md) - [Matrack ELD Fleet Admin Portal Guides](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides.md): Here are the essentials for getting started with the Matrack ELD Fleet Admin Portal - [How to log in and log out of the Matrack Fleet Admin website](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-log-in-and-log-out-of-the-matrack-fleet-admin-website.md) - [Highway API Service Activation Guide](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/highway-api-service-activation-guide.md) - [How to add a vehicle from the Fleet Admin Portal](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-add-a-vehicle-from-the-fleet-admin-portal.md) - [How to add a driver from the Fleet Admin Portal](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-add-a-driver-from-the-fleet-admin-portal.md) - [How to generate State Mileage Reports](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-generate-state-mileage-reports.md) - [How to generate IFTA Fuel Tax reports](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-generate-ifta-fuel-tax-reports.md) - [How to View Logs](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-view-logs.md) - [How can Fleet Managers/Admin view the PDF Logs?](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-can-fleet-managers-admin-view-the-pdf-logs.md) - [How to Edit Carrier Details](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-edit-carrier-details.md) - [How to Add/Edit Fleet Admin/Manager Roles](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-add-edit-fleet-admin-manager-roles.md) - [How to Edit Timezone Info](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-edit-timezone-info.md) - [How to Send Logs to FMCSA](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-send-logs-to-fmcsa.md) - [How to View or Email DVIR](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-view-or-email-dvir.md) - [How to Assign Unidentified Events](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-assign-unidentified-events.md) - [How to Reset Password for the Matrack Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-reset-password-for-the-matrack-driver-app.md) - [How to Fix Invalid VIN Error while adding the vehicle](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-fix-invalid-vin-error-while-adding-the-vehicle.md) - [How to deactivate/reactivate Vehicle Profile on the Fleet Dashboard](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-deactivate-reactivate-vehicle-profile-on-the-fleet-dashboard.md) - [Viewing GPS Tracking for Your Trucks](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/viewing-gps-tracking-for-your-trucks.md) - [How to deactivate/reactivate a Driver profile](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-deactivate-reactivate-a-driver-profile.md) - [How to change vehicle speed from MPH to KPH](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-change-vehicle-speed-from-mph-to-kph.md) - [How do you generate a driver review link to send to brokers?](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-do-you-generate-a-driver-review-link-to-send-to-brokers.md) - [How do you send your driver's broker reviews to new brokers/ how can you view the reviews yourself?](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-do-you-send-your-drivers-broker-reviews-to-new-brokers-how-can-you-view-the-reviews-yourself.md) - [Matrack ELD Driver App Guides](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides.md): Here are the essentials for getting started with the Matrack ELD Driver App - [USA Property Carrier Cycle Complete Guide](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/usa-property-carrier-cycle-complete-guide.md) - [How to Install and Connect Your ELD Device](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-install-and-connect-your-eld-device.md): Here is the Step-by-Step Guide for Connecting Your ELD Device with the Matrack App - [Changing Duty Status](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/changing-duty-status.md): Step-by-Step Guide: Changing Duty Status on the Matrack ELD Driver App - [Adding a DVIR](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/adding-a-dvir.md): Certifying Your Daily Logs on the Matrack ELD Driver App - [How to Certify Your Daily Logs in the Matrack ELD Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-certify-your-daily-logs-in-the-matrack-eld-driver-app.md) - [How to approve multiple days from the "Unapproved Dates" option](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-approve-multiple-days-from-the-unapproved-dates-option.md) - [How to sync your activity data with Highway.com](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-sync-your-activity-data-with-highway.com.md) - [How to Read & View HOS Clocks in the Matrack Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-read-and-view-hos-clocks-in-the-matrack-driver-app.md) - [Adding Trailers](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/adding-trailers.md) - [DOT inspection mode](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/dot-inspection-mode.md): DOT Inspection Mode Guide for the Matrack ELD Driver App - [How to log in and log out from the Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-log-in-and-log-out-from-the-driver-app.md) - [How to Check Remaining Shift Time](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-check-remaining-shift-time.md) - [How to add past events](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-add-past-events.md) - [How to add missing data in events](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-add-missing-data-in-events.md) - [Transferring ELD Data to FMCSA](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/transferring-eld-data-to-fmcsa.md) - [MT Device Firmware Upgrade Guide](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/mt-device-firmware-upgrade-guide.md) - [Managing Unidentified Driving Events](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/managing-unidentified-driving-events.md) - [How to add/edit driver profile](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-add-edit-driver-profile.md) - [How to enable adverse conditions exemption](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-enable-adverse-conditions-exemption.md) - [How to resolve Missing Event Data error while certifying logs](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-resolve-missing-event-data-error-while-certifying-logs.md) - [How to View Your Carrier Details in the Matrack ELD Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-view-your-carrier-details-in-the-matrack-eld-driver-app.md) - [How to Update Your Time Zone on the Matrack ELD Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-update-your-time-zone-on-the-matrack-eld-driver-app.md) - [How to Change Your Password on the Matrack ELD Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-change-your-password-on-the-matrack-eld-driver-app.md) - [How to Add or Update your driver signature in the Matrack ELD Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-add-or-update-your-driver-signature-in-the-matrack-eld-driver-app.md) - [How to Enable/Disable Voice Status Assist in the Matrack ELD Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-enable-disable-voice-status-assist-in-the-matrack-eld-driver-app.md) - [How to Enable/Disable Night/Dark Mode in the Matrack ELD Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-enable-disable-night-dark-mode-in-the-matrack-eld-driver-app.md) - [How to Use Split Sleeper Berth in the Matrack ELD Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-use-split-sleeper-berth-in-the-matrack-eld-driver-app.md) - [How to add or enable co-driver](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-add-or-enable-co-driver.md) - [How to contact support from the app](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-contact-support-from-the-app.md) - [How to Update Your Cycle Rule](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-update-your-cycle-rule.md) - [How to use Yard Move from the Matrack Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-use-yard-move-from-the-matrack-driver-app.md) - [How to use Personal Conveyance from the Matrack Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-use-personal-conveyance-from-the-matrack-driver-app.md) - [How to update the Matrack Driver App](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-update-the-matrack-driver-app.md) - [California Property Carrier Cycle Rules](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/california-property-carrier-cycle-rules.md) - [Daily Driving Time Limits](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/daily-driving-time-limits.md) - [Complete Guide to Recap Hours](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/complete-guide-to-recap-hours.md) - [Troubleshooting Log Sync Issues](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/troubleshooting-log-sync-issues.md) - [Automatic Driving Status Switch](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/automatic-driving-status-switch.md) - [Account Deactivation & Reactivation Guide](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/account-deactivation-and-reactivation-guide.md) - [Accessing the In-App User Guide](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/accessing-the-in-app-user-guide.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.matrack.io/eld.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.