# Welcome to Matrack's ELD Support Portal

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### **Welcome to Our Support Portal**

Your one-stop destination for assistance and guidance. Choose from a wide range of resources, including troubleshooting articles, step-by-step guides, and FAQs to help you resolve issues and get the most out of our products. We're here to ensure your experience is smooth and successful.

## Choose your role

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<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Drivers</strong> </td><td><p></p><p>Resources for Drivers </p></td><td><a href="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2Fd0EnwnQptZuJRley32Jo%2Ffreepik__candid-image-photography-natural-textures-highly-r__73591.jpeg?alt=media&#x26;token=621a5210-cb07-45e9-ac8b-e9ac9db6fecd">freepik__candid-image-photography-natural-textures-highly-r__73591.jpeg</a></td><td></td><td><a href="readme/categories/matrack-eld-driver-app-guides">matrack-eld-driver-app-guides</a></td></tr><tr><td><strong>Fleet Managers/ Admins</strong></td><td><p></p><p>Resources for users of the Matrack Fleet Admin Portal</p></td><td><a href="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2Fbo6EBtC8zyXA4d1tSwL9%2Ffreepik__candid-image-photography-natural-textures-highly-r__73592.jpeg?alt=media&#x26;token=d9955902-7d34-4d57-8e88-d0e6beb6566b">freepik__candid-image-photography-natural-textures-highly-r__73592.jpeg</a></td><td></td><td><a href="readme/categories/matrack-eld-fleet-admin-portal-guides">matrack-eld-fleet-admin-portal-guides</a></td></tr><tr><td><strong>General/Service</strong></td><td><p></p><p>Resources related to products, purchases, account, services, billing, general FAQs</p></td><td><a href="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2Fbs6TvBXQW2tPdPtYKdle%2FImage%2019.jpg?alt=media&#x26;token=c371a22f-18c3-4836-8a62-6b8e34ca641f">Image 19.jpg</a></td><td></td><td><a href="../choose-your-role/general-service">general-service</a></td></tr></tbody></table>

### [Click here to find all the essential guides for getting started with the Matrack ELD App ](https://help.matrack.io/choose-your-products/driver-app-basics-getting-started)

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{% content-ref url="readme/product-support-and-help-guides" %}
[product-support-and-help-guides](https://help.matrack.io/eld/readme/product-support-and-help-guides)
{% endcontent-ref %}

{% content-ref url="readme/categories" %}
[categories](https://help.matrack.io/eld/readme/categories)
{% endcontent-ref %}


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