Account Deactivation & Reactivation Guide

Understanding Account Deactivation Your account may have been deactivated due to:

• Missed payment or Overdue charges

• Cancelled subscription

Reactivation Options

Option 1: Using Existing Card

1. Verify sufficient funds in your associated card

2. Contact our support team:

   • Via email or phone

3. Request account reactivation

Option 2: Update Payment Method by Phone

1. Call our support team

2. Provide new card details

3. Wait for account reactivation confirmation

Option 3: Secure Online Update

1. Request a secure payment update link via email or phone

2. Update credit card details through the secure link

3. Notify support of completed update and wait for account reactivation

Important Notes

• Keep payment methods current

• Monitor account status regularly

• Maintain sufficient funds

• Save support contact information

Contact Support

For immediate assistance:

• Call us at: [phone], [phone]

• Send email to: [e-mail]

• Response times may vary

Privacy & Security

• All payment information is securely processed

• Secure payment links expire after use

• Never share payment details via email

• Only provide information through official channels