Account Deactivation & Reactivation Guide

Understanding Account Deactivation Your account may have been deactivated due to:

  • Missed payment or Overdue charges

  • Cancelled subscription

Reactivation Options

Option 1: Using Existing Card

  1. Verify sufficient funds in your associated card

  2. Contact our support team:

    • Via email or phone

  3. Request account reactivation

Option 2: Update Payment Method by Phone

  1. Call our support team

  2. Provide new card details

  3. Wait for account reactivation confirmation

Option 3: Secure Online Update

  1. Request a secure payment update link via email or phone

  2. Update credit card details through the secure link

  3. Notify support of completed update and wait for account reactivation

Contact Support

For immediate assistance:

  • Call us at: +1 855-658-7225, +1 925-500-0071

  • Send email to: [email protected]

  • Response times may vary

Privacy & Security

  • All payment information is securely processed

  • Secure payment links expire after use

  • Never share payment details via email

  • Only provide information through official channels

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