Account Deactivation & Reactivation Guide

Understanding Account Deactivation Your account may have been deactivated due to:

  • Missed payment or Overdue charges

  • Cancelled subscription

Reactivation Options

Option 1: Using Existing Card

  1. Verify sufficient funds in your associated card

  2. Contact our support team:

    • Via email or phone

  3. Request account reactivation

Option 2: Update Payment Method by Phone

  1. Call our support team

  2. Provide new card details

  3. Wait for account reactivation confirmation

Option 3: Secure Online Update

  1. Request a secure payment update link via email or phone

  2. Update credit card details through the secure link

  3. Notify support of completed update and wait for account reactivation

circle-exclamation

Contact Support

For immediate assistance:

  • Call us at: +1 855-658-7225, +1 925-500-0071

  • Send email to: [email protected]

  • Response times may vary

Privacy & Security

  • All payment information is securely processed

  • Secure payment links expire after use

  • Never share payment details via email

  • Only provide information through official channels

Last updated