> For the complete documentation index, see [llms.txt](https://help.matrack.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-enable-adverse-conditions-exemption.md).

# How to enable adverse conditions exemption

## Activating Adverse Conditions Exemption Before You Begin

Ensure any previous exemptions are disabled. Log in to your Matrack ELD Driver App. Make sure you're on the main dashboard.

### Step-by-Step Process

{% stepper %}
{% step %}

### **Access Exemption Settings**

On the dashboard, locate the "Flip" icon in the top-right corner (shown with a flip icon). Tap this icon to access the exemption settings.

<div align="left"><figure><img src="/files/bjZC3Cmpi9pXGUZhxRgf" alt="" width="454"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### **Enable the Exemption**

1. Locate the "Enable Adverse Condition" toggle switch. Tap the toggle switch to activate.

<div align="left"><figure><img src="/files/JruBMowLRRnMCWvNN3XP" alt="" width="453"><figcaption></figcaption></figure></div>

2. Click Yes on the prompt.

<div align="left"><figure><img src="/files/SAxcD4bGjZ0eh2yPyga6" alt="" width="429"><figcaption></figcaption></figure></div>

3. Enter a valid reason for enabling Adverse Condition Exemption and click Save.

<div align="left"><figure><img src="/files/zWmaHrFxa6cdxHnHJ3XB" alt="" width="487"><figcaption></figcaption></figure></div>

4. You'll see an "Adverse conditions enabled message."

<div align="left"><figure><img src="/files/Frxw83cahI9hYNuDyf9r" alt="" width="348"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### **Check Hours of Service**&#x20;

Your dashboard will display updated hours.<br>

**Important Note: Adverse Conditions must only be used due to unexpected weather or road conditions.**
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Only one exemption can be active at a time. Always disable previous exemptions first. To monitor your updated hours for accuracy, the system will show your remaining "ON DUTY" time at the top of the dashboard.
{% endhint %}

{% hint style="danger" %}
Adverse Conditions must be used due to unexpected weather or road conditions.
{% endhint %}

### Need assistance?&#x20;

Contact Matrack support for help with exemption activation.


---

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