> For the complete documentation index, see [llms.txt](https://help.matrack.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.matrack.io/eld/readme/categories/matrack-eld-driver-app-guides/how-to-enable-adverse-conditions-exemption.md).

# How to enable adverse conditions exemption

## Activating Adverse Conditions Exemption Before You Begin

Ensure any previous exemptions are disabled. Log in to your Matrack ELD Driver App. Make sure you're on the main dashboard.

### Step-by-Step Process

{% stepper %}
{% step %}

### **Access Exemption Settings**

On the dashboard, locate the "Flip" icon in the top-right corner (shown with a flip icon). Tap this icon to access the exemption settings.

<div align="left"><figure><img src="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2FOs691kF0uHJuBP0wSAUU%2Fimage.png?alt=media&amp;token=1cfc5a5c-b34f-4c15-b9fb-e3f13d4fe19d" alt="" width="454"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### **Enable the Exemption**

1. Locate the "Enable Adverse Condition" toggle switch. Tap the toggle switch to activate.

<div align="left"><figure><img src="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2F8ubsShfvN7sXcg6px7FK%2Fimage.png?alt=media&amp;token=163c2203-ecdd-424a-a955-5441558859b6" alt="" width="453"><figcaption></figcaption></figure></div>

2. Click Yes on the prompt.

<div align="left"><figure><img src="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2FdSeNZLJIhoBYgqOynEog%2Fimage.png?alt=media&amp;token=bb916216-b13e-43df-b6d5-603f143c7be5" alt="" width="429"><figcaption></figcaption></figure></div>

3. Enter a valid reason for enabling Adverse Condition Exemption and click Save.

<div align="left"><figure><img src="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2FS7fNU0FHx01XcPsSSMrh%2Fimage.png?alt=media&amp;token=800c0bcc-ff07-4619-acbe-12f2993defc0" alt="" width="487"><figcaption></figcaption></figure></div>

4. You'll see an "Adverse conditions enabled message."

<div align="left"><figure><img src="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2FUcphWFt9Xc0cDhwllzib%2Fimage.png?alt=media&amp;token=6b32c0ec-135b-41f5-80c1-85c13ce3d1d1" alt="" width="348"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### **Check Hours of Service**&#x20;

Your dashboard will display updated hours.<br>

**Important Note: Adverse Conditions must only be used due to unexpected weather or road conditions.**
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Only one exemption can be active at a time. Always disable previous exemptions first. To monitor your updated hours for accuracy, the system will show your remaining "ON DUTY" time at the top of the dashboard.
{% endhint %}

{% hint style="danger" %}
Adverse Conditions must be used due to unexpected weather or road conditions.
{% endhint %}

### Need assistance?&#x20;

Contact Matrack support for help with exemption activation.
