# MT Device Firmware Upgrade Guide

#### Accessing the Upgrade Menu

1. Open the application.
2. From the menu, go to "Other Options" at the bottom.
3. Go to "Troubleshoot" and click on "MT Device Upgrade."

<div align="left"><figure><img src="/files/hx0ug0gTLDbEWJwm2mLt" alt=""><figcaption></figcaption></figure></div>

## Performing the Upgrade

1. Press "**Download Firmware.**"
   * Wait for the download to complete.
   * Ensure a stable internet connection.
   * Do not close the app.
2. Press "**Upgrade Firmware.**"
   * Allow the upgrade process to complete.
   * Keep the device powered on.
   * Maintain connection throughout.

{% hint style="warning" %}
**Important Notes**

* <mark style="background-color:yellow;">Ensure your phone is fully charged before starting.</mark>
* <mark style="background-color:yellow;">Maintain a stable internet connection.</mark>
* <mark style="background-color:yellow;">Do not interrupt the upgrade process.</mark>
* <mark style="background-color:yellow;">Keep the device powered on throughout.</mark>
* <mark style="background-color:yellow;">Wait for confirmation of successful upgrade.</mark>
  {% endhint %}

### Need Help?

Contact technical support if you experience any issues during the firmware upgrade process.


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