> For the complete documentation index, see [llms.txt](https://help.matrack.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-deactivate-reactivate-a-driver-profile.md).

# How to deactivate/reactivate a Driver profile

## How to Manage Driver Profile Status

1. Log in to the Admin portal
2. Navigate to: Manage >> Drivers
3. You will see a list of all drivers in your fleet
4. At the top of the driver's page, you'll find a filter option. Change the filter to "All" to view both active and deactivated drivers
5. If you don't see deactivated drivers, make sure "All" is selected in the filter

### Managing Driver Status

#### To Deactivate a Driver:

1. Find the active driver in the list
2. The "deactivate" button will be enabled for active drivers
3. Click "deactivate" to suspend the driver's access

#### To Reactivate a Driver:

1. Locate the inactive driver in the list
2. The "activate" button will be enabled for deactivated drivers
3. Click "activate" to restore the driver's access

{% hint style="warning" %}
**Important Notes**

* Deactivated drivers cannot log into the system or use the ELD app
* All driver history and records are preserved when deactivating
* Use the filter at the top of the page to view all drivers, including deactivated ones
  {% endhint %}

### Need Help?

If you need assistance managing driver profiles, contact our support team


---

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