How to deactivate/reactivate a Driver profile

How to Manage Driver Profile Status

1. Log in to the Admin portal

2. Navigate to: Manage >> Drivers

3. You will see a list of all drivers in your fleet

4. At the top of the driver's page, you'll find a filter option. Change the filter to "All" to view both active and deactivated drivers

5. If you don't see deactivated drivers, make sure "All" is selected in the filter

Managing Driver Status

To Deactivate a Driver:

1. Find the active driver in the list

2. The "deactivate" button will be enabled for active drivers

3. Click "deactivate" to suspend the driver's access

To Reactivate a Driver:

1. Locate the inactive driver in the list

2. The "activate" button will be enabled for deactivated drivers

3. Click "activate" to restore the driver's access

Important Notes

• Deactivated drivers cannot log into the system or use the ELD app

• All driver history and records are preserved when deactivating

• Use the filter at the top of the page to view all drivers, including deactivated ones

Need Help?

If you need assistance managing driver profiles, contact our support team