How to deactivate/reactivate a Driver profile
How to Manage Driver Profile Status
Log in to the Admin portal
Navigate to: Manage >> Drivers
You will see a list of all drivers in your fleet
At the top of the driver's page, you'll find a filter option. Change the filter to "All" to view both active and deactivated drivers
If you don't see deactivated drivers, make sure "All" is selected in the filter
Managing Driver Status
To Deactivate a Driver:
Find the active driver in the list
The "deactivate" button will be enabled for active drivers
Click "deactivate" to suspend the driver's access
To Reactivate a Driver:
Locate the inactive driver in the list
The "activate" button will be enabled for deactivated drivers
Click "activate" to restore the driver's access
Important Notes
Deactivated drivers cannot log into the system or use the ELD app
All driver history and records are preserved when deactivating
Use the filter at the top of the page to view all drivers, including deactivated ones
Need Help?
If you need assistance managing driver profiles, contact our support team
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