> For the complete documentation index, see [llms.txt](https://help.matrack.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.matrack.io/eld/readme/categories/matrack-eld-fleet-admin-portal-guides/how-to-fix-invalid-vin-error-while-adding-the-vehicle.md).

# How to Fix Invalid VIN Error while adding the vehicle

## Overview

Follow these steps to fix an Invalid VIN error by verifying and adding the correct Vehicle Identification Number (VIN).

### Before You Start

You'll need:

* Admin portal login credentials
* Your vehicle's VIN

### Steps to Fix Invalid VIN

1. Log Into the Admin Portal
2. Log in with your credentials
3. Click "Manage"
4. Select "Vehicles"

#### Check and Verify VIN

1. Find your vehicle in the list
2. Write down the VIN shown in the system
3. Check your actual vehicle's VIN:
   * Look on the driver's side dashboard
   * Or check vehicle registration
   * Or check the driver's side door frame
4. Use a VIN check tool to verify:
   * NHTSA VIN Decoder
   * Vehicle manufacturer's website
   * Alternate VIN Lookup tool
5. Compare the details with your vehicle

#### Add Correct Vehicle

If the VIN is wrong:

1. Go back to the Vehicles section
2. Click "Add New Vehicle"
3. Enter the correct VIN
4. Fill in the vehicle information and Save the new entry

#### Help & Tips

* Can't log in? Contact your administrator
* Double-check VIN for typing mistakes
* Keep a record of both old and new VIN numbers

{% hint style="warning" %}
**Important Notes**

* Make sure to verify the VIN carefully
* Update any related documents with the new VIN
* Contact support if you need additional help
  {% endhint %}


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