How to Reset Password for the Matrack Driver App
Overview
Follow these steps to reset a driver's password in the Matrack Driver App through the Admin portal.
Before You Start
You'll need:
Admin portal login credentials
The name of the driver whose password needs to be reset
Steps to Reset Password
1. Log Into Admin Portal and Navigate to Drivers Section
Open the Admin portal
Log in with your credentials
Click "Manage". Select "Drivers"
2. Find and Edit Driver
Locate the driver in the list
Click the "Edit" button next to their name
3. Change Password
Enter the new password
Confirm the password by entering it again
Click the "Next" button twice till you see the save button
Click "Save" to confirm changes
Help & Tips
Make sure the new password meets security requirements
Double-check the password entries match
Contact admin support if you encounter any issues
Important Notes
Inform the driver of their new password securely
Keep password records secure and confidential
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