How to Reset Password for the Matrack Driver App

Overview

Follow these steps to reset a driver's password in the Matrack Driver App through the Admin portal.

Before You Start

You'll need:

  • Admin portal login credentials

  • The name of the driver whose password needs to be reset

Steps to Reset Password

1. Log Into Admin Portal and Navigate to Drivers Section

  1. Open the Admin portal

  2. Log in with your credentials

  3. Click "Manage". Select "Drivers"

2. Find and Edit Driver

  1. Locate the driver in the list

  2. Click the "Edit" button next to their name

3. Change Password

  1. Enter the new password

  2. Confirm the password by entering it again

  3. Click the "Next" button twice till you see the save button

  4. Click "Save" to confirm changes

Help & Tips

  • Make sure the new password meets security requirements

  • Double-check the password entries match

  • Contact admin support if you encounter any issues

Important Notes

  • Inform the driver of their new password securely

  • Keep password records secure and confidential

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