> For the complete documentation index, see [llms.txt](https://help.matrack.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.matrack.io/eld/readme/product-support-and-help-guides.md).

# Product Support and Help Guides

Explore comprehensive guides designed to help you navigate our products with ease. Choose from a wide category of topics to find step-by-step instructions, troubleshooting tips, and best practices for using our services efficiently.

## Select a product area

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>Driver App Basics/ Getting Started</strong></td><td>Pair the ELD with the app, Change your duty Status, Add DVIR, etc</td><td></td><td><a href="/pages/AWCJyTAcCfAIzddOPVHj">/pages/AWCJyTAcCfAIzddOPVHj</a></td><td><a href="/files/4iMCHj7jdWh0QDNC0YyA">/files/4iMCHj7jdWh0QDNC0YyA</a></td></tr><tr><td><strong>Generating Reports</strong></td><td>Request reports for various needs such as IFTA, Fuel Tax, State Mileage, Driver Logs</td><td></td><td><a href="/pages/roxlboBEsq1jSX8QHZez">/pages/roxlboBEsq1jSX8QHZez</a></td><td><a href="/files/ldkI7qI54j8LUfZgD066">/files/ldkI7qI54j8LUfZgD066</a></td></tr><tr><td><strong>Billing &#x26; Fulfillment Support</strong></td><td>Find quick solutions for your queries on subscriptions, payments, and order processing.</td><td></td><td><a href="/pages/sxg0OYCwAsw5wWVGXZek">/pages/sxg0OYCwAsw5wWVGXZek</a></td><td><a href="/files/CK6GLUvF0aXjfE9Rx4xr">/files/CK6GLUvF0aXjfE9Rx4xr</a></td></tr><tr><td><strong>Compliance/ Logs</strong></td><td>View logs, inspections, DVIR reports, and compliance risks. Know more about compliance and rules</td><td></td><td><a href="/pages/6ZMivjSoWGCVjgFduzPS">/pages/6ZMivjSoWGCVjgFduzPS</a></td><td><a href="/files/3EbLHgkqOMlpM5aQzqgt">/files/3EbLHgkqOMlpM5aQzqgt</a></td></tr><tr><td><strong>Fleet Admin Dashboard</strong> </td><td>Manage vehicles, assets, drivers, inspections, violations, reports, dispatches, fuel, compliance, and safety.</td><td></td><td><a href="/pages/qseER7J93Y2Dlq2Cl3bD">/pages/qseER7J93Y2Dlq2Cl3bD</a></td><td><a href="/files/QJplvbB85iSJ7BYE0USI">/files/QJplvbB85iSJ7BYE0USI</a></td></tr><tr><td> <strong>General Service Support</strong></td><td>Get essential information, and support resources to help you navigate purchasing, installation, subscriptions, integrations, billing, etc</td><td></td><td><a href="/pages/oflnFFHQA1NlrRoxIpSg">/pages/oflnFFHQA1NlrRoxIpSg</a></td><td><a href="/files/jOA8dq2P5xFMCN1PRjlw">/files/jOA8dq2P5xFMCN1PRjlw</a></td></tr></tbody></table>


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