> For the complete documentation index, see [llms.txt](https://help.matrack.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.matrack.io/gps-and-dashcam/readme/categories/admin-website/how-to-log-in-to-your-account.md).

# How to Log In to Your Account

### Prerequisites

* You should have received an email containing your account link.
* Your username and password should be ready

<figure><img src="https://3872183707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTBk5ly0PI6mwf3CgyOBo%2Fuploads%2FUezZkRuRf3pM0grvsWTn%2FScreenshot%202024-12-30%20150030.png?alt=media&amp;token=13096ac0-77bb-407b-868c-aa0cd50463de" alt=""><figcaption></figcaption></figure>

## Login Steps

1. **Access Your Account Link**
   * Locate the welcome email sent to your registered email address
   * Click on the account link provided in the email
2. **Enter Your Credentials**
   * On the login page, enter your username in the username field
   * Enter your password in the password field
   * Click the "Login" button to access your account

### Troubleshooting

If you encounter any issues:

* Check that you're using the correct username and password
* Ensure you're using the most recent account link from your email
* If you continue to experience problems, contact our support team

### Security Tips

* Always ensure you're on the correct login page
* Never share your login credentials
* Log out when you're finished using the application

#### Contact Us

Phone: +1 (855) 658-7225 (M-F, 8:00 AM-5:00PM PT)&#x20;

24/7 Email: <support.gps@matrackinc.com>