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  • MaTrack Portable GPS Tracker
  • User Guide
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  1. GPS & Dashcam
  2. Welcome to Matrack's GPS & Dashcam Support Portal
  3. Categories
  4. Device Installation and Setup

MA9275 - Portable Tracker

Last updated 4 months ago

MaTrack Portable GPS Tracker

User Guide

Device Specifications

  • Dimension: 74.5mm × 41.5mm × 26mm (2.93in × 1.63in × 1.02in)

  • Weight: 80g (2.82oz)

  • Battery: 2400mAh Li-Polymer

  • Nominal supply voltage: 5V±0.5V

  • Current consumption: <1000mA

  • Operating temperature: -35°C to +75°C (-31°F to +167°F)

  • Storage temperature: -40°C to +85°C (-40°F to +185°F)

  • Single Battery Charge Lasts: Up to 14 days

  • Network: LTE - CAT M1

How to Charge the Portable GPS Tracker

IMPORTANT: Fully charge your GPS tracker before first use.

  1. Plug-in the tracker using the USB C charging cable (provided in the packaging) in an open space.

  2. The light below the battery icon will turn solid RED during charging.

  3. When fully charged, the RED LED light will turn off, and no lights will blink on the face of the device.

  4. Average charging time for a fully depleted battery is 6-8 hours.

  5. Based on 1 minute motion updates and an average drive time of 1 hr per day, a full charge will last 12-14 days.

  6. When the battery is below 10% (low battery) the RED LED will blink rapidly.

Note: Do not charge device in a sealed container with limited convection. This will heat up the device.

Install the MaTrack iOS/Android App

  1. Download and install our App from the Google Play or Apple App Store. Search for MaTrackGPS 2.0 on iOS and Matrack GPSTracking on Android.

  2. Use the account login credentials provided during activation to access your tracking platform.

How to Activate the GPS Tracker

IMPORTANT: Have the 15 digit IMEI # (located on back of GPS tracker) handy during the activation process.

  1. Scan the QR code OR Visit: https://matrackinc.com/gpsactivation/

  2. Follow the steps on the activation page in order to get your GPS tracker registered.

  3. Once you've submitted the activation form, check your email for your account information.

  4. To access your account, login using the USERNAME and PASSWORD provided in the activation email.

Acquiring GPS Lock

IMPORTANT: Your GPS tracker has to be activated through the Matrack website before acquiring GPS LOCK.

  • After the account is created, restart your GPS tracker by pushing the POWER BUTTON.

  • When the POWER BUTTON is pushed down for a few seconds, you should see the lights blink in the following order: RED, BLUE, GREEN.

  • When connecting to GPS satellite, the lights below the icons will flash in a systematic pattern.

  • When GPS LOCK has been acquired, all lights will be off on the face of the device.

  • If Cell / GPS is not identified or registered, the respective LED lights will blink every second.

  • When both Cell/ GPS locks have been registered, there will be no lights on the face of the device.

  • The device will show at its current location on your platform if a GPS lock has been acquired.

  • If a GPS lock is not acquired by this time, relocate the GPS tracker near a window or place on the dash of a vehicle and take it for a short drive.

  • RESET Button – Also known as the S.O.S. button. Hold down for 3 seconds. This will wake up the device and once GPS LOCK is acquired, it will update current location.

  • When POWERING OFF the device, you should see the lights turn off in the following order - GREEN, BLUE, RED.

Attach GPS Tracker to Vehicle/Asset

  • After GPS LOCK has been acquired AND you have confirmed that your device is updating on your platform, place the device inside your vehicle/asset. If you have a magnetic case (sold separately), first place the GPS tracker inside the case.

  • If placed inside a vehicle, make sure the GPS tracker is not fully surrounded by metal.

  • If placing it in a backpack or purse, place it in an outside pocket, away from any metals.

Contact Us

Phone: +1 (855) 658-7225 (M-F, 8:00 AM-5:00PM PT)

24/7 Email:

support.gps@matrackinc.com