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How to create Geofence from the app?

Creating and Setting Up Geofencing

Overview

Geofencing allows you to monitor a specific circular area on the map. This guide will walk you through the process of creating a geofence and setting up related notifications.

Creating a Geofence Area

  1. Navigate to the Geofencing section and select "Create Geofencing Area"

  2. Set up the location:

    • Enter the address for the geofence area

    • The map will automatically update to show the specified location

  3. Define the geofence circle:

    • Drag the center marker to your desired location

    • Use the radius marker to adjust the size of the geofence circle

    • The circle will dynamically update as you adjust the radius

  4. Save your geofence:

    • Click the "Submit" button to begin monitoring the defined area

Setting Up Notifications

To receive alerts for your geofence, you'll need to configure two additional settings:

Enable Geofencing Alerts

  1. Go to Change Settings > Alert Settings

  2. Locate and enable the Geofencing alert option

Configure Contact Information

  1. Navigate to Settings

  2. Select either:

    • Add Email - to receive email notifications

    • Add SMS - to receive text message alerts

Important Notes

  • Ensure both alert settings and contact information are properly configured to receive notifications

  • You can modify the geofence area at any time by repeating the creation process

  • The system will begin monitoring the area immediately after submission

For additional assistance or troubleshooting, please contact our support team

Contact Us

Phone: +1 (855) 658-7225 (M-F, 8:00 AM-5:00PM PT)

24/7 Email: support.gps@matrackinc.com

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