How to contact support from the app
Contacting Support Through the App
Matrack ELD Driver App
Getting Started
Launch and log in to the Matrack ELD Driver App
Accessing Support
Locate the menu icon (three horizontal lines) in the top-left corner
Tap to open the menu
Select "Help" from the menu options
Sending a Support Email
Click "Email Support"
Your default email client will open automatically
The support email address will be pre-filled
Compose your message:
Describe your issue in detail
Include any relevant information
Add attachments if needed
Send your email
Tips for Effective Support Requests
Be specific about the issue you're experiencing
Include any error messages you've received
Mention when the issue started
Describe what you were doing when the problem occurred
Need Immediate Assistance?
If your issue is urgent, consider using alternative support channels available through Matrack.
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