How to Cancel Your GPS Tracker Subscription?
Cancellation Process
To cancel your GPS tracker subscription, you'll need to complete two simple steps:
Send a cancellation request email to: support.gps@matrackinc.com
Complete the cancellation form at: Cancellation Form
Required Information
When submitting your cancellation request, please include:
Your account details
Device model number
Reason for cancellation
Current subscription plan
What to Expect
After submitting your cancellation request:
You will receive an email confirming receipt of your request
Our support team will process your cancellation
You will receive a final confirmation when the cancellation is complete
Important Notes
Both the email and cancellation form must be completed for processing
Keep all cancellation confirmation emails for your records
Service will continue until the end of your current billing cycle
Data and settings may not be recoverable after cancellation
Final Steps Checklist
Before completing your cancellation:
Download any tracking data you wish to keep
Remove any personal information from the device
Document your device settings if you plan to reactivate later
Need Help?
Our support team can assist if you:
Have questions about the cancellation process
Need help completing the cancellation form
Haven't received
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