> For the complete documentation index, see [llms.txt](https://help.matrack.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.matrack.io/gps-and-dashcam/readme/categories/general-faqs/how-to-cancel-your-gps-tracker-subscription.md).

# How to Cancel Your GPS Tracker Subscription?

### Cancellation Process

To cancel your GPS tracker subscription, you'll need to complete two simple steps:

1. Send a cancellation request email to: <support.gps@matrackinc.com>
2. Complete the cancellation form at: [Cancellation Form](https://www.matrackinc.com/reseller/client/activation/cancellation.php)

### Required Information

When submitting your cancellation request, please include:

* Your account details
* Device model number
* Reason for cancellation
* Current subscription plan

### What to Expect

After submitting your cancellation request:

* You will receive an email confirming receipt of your request
* Our support team will process your cancellation
* You will receive a final confirmation when the cancellation is complete

### Important Notes

* Both the email and cancellation form must be completed for processing
* Keep all cancellation confirmation emails for your records
* Service will continue until the end of your current billing cycle
* Data and settings may not be recoverable after cancellation

### Final Steps Checklist

Before completing your cancellation:

* Download any tracking data you wish to keep
* Remove any personal information from the device
* Document your device settings if you plan to reactivate later

### Need Help?

Our support team can assist if you:

* Have questions about the cancellation process
* Need help completing the cancellation form
* Haven't received


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