# How to Cancel Your GPS Tracker Subscription? ### Cancellation Process To cancel your GPS tracker subscription, you'll need to complete two simple steps: 1. Send a cancellation request email to: 2. Complete the cancellation form at: [Cancellation Form](https://www.matrackinc.com/reseller/client/activation/cancellation.php) ### Required Information When submitting your cancellation request, please include: * Your account details * Device model number * Reason for cancellation * Current subscription plan ### What to Expect After submitting your cancellation request: * You will receive an email confirming receipt of your request * Our support team will process your cancellation * You will receive a final confirmation when the cancellation is complete ### Important Notes * Both the email and cancellation form must be completed for processing * Keep all cancellation confirmation emails for your records * Service will continue until the end of your current billing cycle * Data and settings may not be recoverable after cancellation ### Final Steps Checklist Before completing your cancellation: * Download any tracking data you wish to keep * Remove any personal information from the device * Document your device settings if you plan to reactivate later ### Need Help? Our support team can assist if you: * Have questions about the cancellation process * Need help completing the cancellation form * Haven't received --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.matrack.io/gps-and-dashcam/readme/categories/general-faqs/how-to-cancel-your-gps-tracker-subscription.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.