> For the complete documentation index, see [llms.txt](https://help.matrack.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.matrack.io/gps-and-dashcam/readme/categories/device-installation-and-setup/xt2469-4g-obd.md).

# XT2469 - 4G OBD

## MA 4G OBD Classic QUICK START GUIDE

<figure><img src="/files/8XVYpQVw7VpWgvL0ziAe" alt="" width="188"><figcaption></figcaption></figure>

### STEP 1: Locate the OBD port on your vehicle

The OBD port can be located underneath the dashboard on the driver's side. All vehicles made since 1996 have this port. The OBD socket looks like a rectangular port with multiple pins.

### STEP 2: Connect the GPS Tracker to your vehicle's OBD port

There are status indicators on the device (opposite the OBD socket).

### *LED Status Indicators*

| LED                                        | DESCRIPTION                          | STATUS  |
| ------------------------------------------ | ------------------------------------ | ------- |
| Amber (Cellular and Vehicle Communication) | Cellular Off                         | LED Off |
| Searching for GSM Network                  | Fast Blinking                        |         |
| GSM Lock (connected to cellular network)   | Slow Blinking (once every 2 seconds) |         |
| GSM Lock/Ignition On                       | Solid Light (No Blinking)            |         |
| Green (GPS/Satellite)                      | Searching for Satellite              | LED Off |
| GPS Lock (connected to satellite)          | ON for 2 Secs                        |         |

**Note**: Blue light can be ignored

### STEP 3: Device Activation

* Your login details will be emailed to you. Log on to your account using the account username and password.
* Login to your platform and start tracking.

### STEP 4: Default HQ Location

The device may show at the default location. If it does, once the amber LED is slow blinking once every 2 seconds, take the device for a 10-minute drive. It will start transmitting and updating the current location. If your device does not update, click the SUPPORT TEAM button on your platform to get 24/7 online technical support.

### Support Contact Information

#### Phone Support

* Hours: 8 am to 5 pm PST, Monday through Friday
* Phone: +1 (855) 658-7225

#### Email Support

* Available 24/7
* Email: <support.gps@matrackinc.com>


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